Order Process

Orders placed are shipped and Delivered within 4 to 14 business days unless an exception arises for which the buyers are intimated before-hand.

We expect our buyers to please double check the measurements according to the listed size chart and let us know if they wish to modify any measurements in their order. We usually send an email an order confirmation email to all our buyers so that they could double check what they have actually ordered.

If within stipulated time period of 24 hours we do not get response for order confirmation from our customers, we believe that the order is confirmed and start processing it on urgent basis.

We might not be able to change the order after 24 hours as it is sent into production however checking with us is the best option.

Before shipment of your product, our quality control team inspects the product on varied quality standards to ascertain that the product is exactly the same as ordered from our website.

However if you still receive a faulty or not as described product, please contact us at info@ultimojackets.comand we shall be happy to sort any issues you may have with our products.